- Return items MUST be postmarked within 14 days of receiving your order. You may choose between a refund or store credit.
- Store credit will be issued via a code sent to your email within 2-3 business days after receiving your return. You will then enter this code at checkout of your next purchase. Any store credit issued for a return must be used within 180 days of original purchase. Store credits issued for returns may only be used to purchase merchandise. Customer will be responsible for shipping costs to send new items.
- Merchandise must be in original condition, including original packaging and tags attached. Return shipping and handling and insurance if deemed necessary is the customer’s responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package.
- All SALE merchandise, jewelry and all special orders are Final Sale and cannot be returned for refund or store credit.
- We reserve the right to reject any item returned to us. Any items that appear to have been altered, worn, have had the tags removed or are received by us after the return period will be returned to the customer at the customer’s expense. If postage to return the item(s) is not paid within 5 days of receiving return, the item(s) will be donated to charity.
Returns should be addressed to:
SOUTHERN SUNSHINE & COTTON
102 BRIDGE ARBOR LN
HUNTSVILLE, AL 35811
Please include your invoice or a note with your name and order # along with the items being returned with Item name and number.
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